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All membership benefits are for active members in good standing during the term of their membership Rollover Privileges - Members may rollover any unused services to the following month. Upon termination of your month to month membership, accumulated member service packages expire and are non-refundable 60 days after you cancel your membership, accumulated member services expire 60 days after the last day of a Prepaid Term Membership. Rewards Program – Members participate in our Treat Card Rewards Program and can earn services and discounts that you have not had before. Membership Freeze Option - A membership may be frozen for a minimum of one month and a maximum of three months for $5 a month. Memberships can only be frozen two times in a 12 month period for a maximum of 3 months at a time. A membership must be unfrozen a minimum of 30 days before it can be frozen again. A "freeze fee" may apply. Members can redeem accumulated services during a freeze but cannot utilize any additional membership benefits. Additional Information- A minimum of one EFT payment must have been made before a membership is eligible to be frozen You may cancel your membership at anytime, but a minimum of one month's notice must be made. Memberships are non-transferable and non-refundable. The Winchester Spa and Salon must be notified about any changes in address, contact information and/or credit card information before drafting day. Twenty four hour advance notice is required on any appointment cancellation. Failure to do so will result in a fee equivalent to 50% of the cost of the scheduled service. No-Show's on the day of your appointment will result in a 100% service charge. The Winchester Spa and Salon reserves the right to modify/change spa rules, regulations, services and pricing with reasonable notice. Guests must follow spa rules and regulations. The Winchester Spa and Salon reserves the right to refuse or discontinue services for any reason.